Now the taxpayers can
update their email and mobile number of the authorized signatory by following
the prescribed procedure.
The email and mobile
number can be updated by the concerned Jurisdictional tax authority of the
taxpayer as per the following procedure:
Steps to be
followed:-
Ø
Taxpayer is required
to approach the concerned jurisdictional Tax Officer to get the password for
the GSTIN allotted to the business.
https://www.gst.gov.in,>. Allotted jurisdiction is displayed in
red text>
Ø
Taxpayer would be
required to provide valid documents to the tax officer as proof of his/her
identity and to validate the business details related to his GSTIN.
Ø
Tax officer will
check if the said person is added as a Stakeholder or Authorized Signatory for
that GSTIN in the system.
Ø
Tax officer will
upload necessary proof on the GST Portal in support to authenticate the
activity.
Ø
Tax officer will
enter the new email address and mobile phone number provided by the Taxpayer.
Ø
After upload of
document, Tax officer will reset the password for the GSTIN in the system.
Ø
Username and
Temporary password reset will be communicated to the email address as entered
by the Tax Officer.
Ø
Taxpayer need to
login on GST Portal https://www.gst.gov.in/ using the First time login link.
Ø
After first time
login with the Username and Temporary password that was emailed to him, system
would prompt the taxpayer to change username and password. The said username
and password can now be used by the taxpayer.
Complaints are being
received from taxpayers that the intermediaries who were authorized by them to
apply for registration on their behalf had used their own email and mobile
number during the process. They are now not sharing the user credentials with the
taxpayer on whose behalf they had done the registration in the first place and
the taxpayer is at their mercy.
With a view to address
this difficulty of the taxpayer, a functionality to update email and mobile
number of the authorized signatory is available in the GST System.
(Press release, Dated
14-06-2018)
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