1.
I have already
registered in GST Portal. Whether I need to register again on the eWay Portal?
Yes. All the registered persons under GST need to register on the
portal of e-way bill namely: www.ewaybillgst.gov.in using his GSTIN. Once GSTIN
is entered, the system sends an OTP to his registered mobile number, registered
with GST Portal and after authenticating the same, the system enables him to
generate his/her username and password for the e-way bill system. After
generation of username and password of his/her choice, he/she may proceed to
make entries to generate e-way bill.
2.
Whenever I am trying
to register, the system is saying you have already registered, how should I
proceed?
This is indicating that you (your GSTIN) have already registered on
the e-way bill portal and have created your username and password on the e-way
bill system.
Please use these credentials to log into the e-way bill system. If
you have forgotten username
or password, then please use the ‘Forgot Username’ or ‘Forgot Password’
facility provided on the portal to recollect your username or create new
password accordingly.
3.
Whenever I am trying
to register, the system is saying there is no contact (Mobile) number with this
GSTIN in GST Common Portal, how should I resolve this issue?
This is indicating that e-way bill system is unable to get the
contact details (mobile number of email address) for your GSTIN from the GST
Common Portal (www.gst.gov.in). Please contact GST helpdesk 0120-4888999.
4.
Whenever, I’m trying
to register with my GSTIN, the system is saying ‘Invalid GSTIN’ or the details
for this GSTIN are not available in GST Common Portal. How should I resolve
this issue?
This is indicating that the GSTIN entered by you is wrong or your
GSTIN details is not available in the GST Common Portal. Please check the GSTIN
entered or go to the GST portal (www.gst.gov.in) and check the details of your
GSTIN under ‘Search Taxpayer’ tab.
5.
Whenever I am trying
to register, the system is showing wrong address or mobile number. How should I
resolve this issue?
This is indicating that you might have updated your business
registration details in the GST Common
Portal recently.
Please click the ‘Update from Common Portal’ button on the eway
bill portal, to pull the latest data from the GST Common Portal. If even after
this action, wrong data is displaying, kindly update the details in GST common
portal through amendment process.
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